Short guides to getting started, billing, refunds, and your data.
Upload a horizontal video (MP4, MOV, or WebM, from 720p up to 4K) and choose your output formats: 9:16 for TikTok, Reels, and Shorts, 1:1 for feeds, or 4:5 for Instagram posts.
VidReframer tracks the main subject in every frame and keeps it in the crop. Review the preview, adjust the crop manually on any frame if needed, then export. All selected formats are produced at the same time.
Every plan is a one-time payment in GBP for a fixed access period: Basic £8.90 for 1 month, Service 3M £19.59 for 3 months, or Service 12M £53.59 for 12 months. Plans never renew automatically, so there is nothing to cancel and you are never charged again unless you buy another period.
Each month of access includes your plan's monthly video allowance (30 videos on Basic, unlimited on Service 3M and Service 12M). The allowance resets at the start of each month of access and does not roll over.
If you buy another period while you still have access, it starts when your current period ends. Payments are processed securely by Stripe; we never see your full card number.
Every plan has a 14-day money-back guarantee. Email billing@vidreframer.com within 14 days of purchase with your account email and purchase date, and we will refund that purchase in full.
Approved refunds go back to your original payment method and usually appear within 5 to 10 business days. Full details are in our Refund Policy.
Read the Refund Policy →Reframed outputs stay available for download for 30 days, then are deleted automatically. You can delete any video sooner from your dashboard. We do not use your videos to train AI models without your explicit written consent.
Read the Privacy Policy →Still need help?
We reply within one business day (Mon–Fri, 9am–6pm GMT).